Skills
AI Product & Strategy
Product discovery
AI product vision
Systems thinking
Rapid prototyping
Concept-to-prototype
Cross-functional collab
UX Research
User interviews
Usability testing
Journey mapping
Survey design
Synthesis & insight
Participant recruiting
Design
Interaction design
Design systems
IA & wireframing
Tools
Figma
Claude Code
Cursor
GitHub
Vercel
Railway
Qualtrics
Python
Docker
Education
AI Coding for Designers
Craftamplify
Dec 2025
AI Product Design
ELVTR · San Francisco, CA
Sep 2025
UX Design & Web Development
General Assembly · SF
May 2016
B.Arch & Design
University of Mumbai
2001
Leadership
Event Coordinator, Officer
Toastmasters · Danville, CA
Mar 2025 – Present
Work Experience
Independent
Jan 2025 – Present
AI Product Builder · Product Strategist
- Designing and deploying AI-enabled digital products end-to-end, combining UX research, product strategy, and AI-assisted development.
- KidPool — AI-powered carpool coordination platform matching parents by route and schedule. Live at kidpool-carpool-scheduler.vercel.app
- Data Science App — Data exploration tool for non-technical users (upload → explore → visualize). Live at data-science-app-frontend.vercel.app
Intuit
Feb 2025 – Jul 2025
Senior UX Researcher · Multimodal AI Experience
- Led in-depth research on human perception, trust, and sentiment towards embodied voice assistants and AI avatars across core Intuit products for SMB owners.
- Identified AI assistance opportunities in complex financial workflows, tested multiple interaction modalities, and informed the most effective model for end users.
- Reduced task abandonment 45% and improved user comprehension of financial data by 75%, increasing platform trust and reducing reliance on external AI tools.
ServiceNow
Jan 2024 – Dec 2024
Senior UX Researcher · GTM & CRM Experience
- Diagnosed root causes of low CRM adoption across global GTM teams, uncovering usability and discoverability gaps causing sellers to rely on manual lead tracking.
- Translated seller workflow research into use cases for an AI-powered discovery layer; guided engineering in building RAG-based models surfacing role-specific insights.
- CRM adoption increased from 15% to 96% MoM, giving GTM leadership real-time pipeline visibility and improving revenue forecasting.
Google
Sep 2016 – Nov 2023
UX Researcher · Search, Workspace & Data Analytics
- Conducted UX research across Search, Workspace, BigQuery ML, and internal analytics platforms, informing launches including Google Family Link, Pixel widget redesigns, and GCP enterprise unstructured data support.
- Led research defining the UX of Google's cross-product BI dashboard used by the CEO, VPs, and product leaders to guide global strategy and investment decisions.
- Identified TAM for Google's internal BI suite; research informed platform design and drove adoption from ~9K to 100K+ MAU.
- Informed design of a GUI-based SQL interface and cohort analysis tools, improving data literacy and analytical trust across teams.